Bolt refutes claims it blocked 100 drivers in Sekondi-Takoradi

Ride-hailing service, Bolt, has refuted claims that it has blocked about a hundred (100) drivers for staging a strike in Sekondi-Takoradi.

A statement released by David Kotei Nikoi, Bolt Country Manager in Ghana on Monday, March 28, categorically stated that the claim is false and they have not taken such action.

This comes after Mr Kojo Williams who is the Public Relations Officer (PRO) for the Ghana Online Drivers Association told Skyy News that about a hundred (100) drivers from Bolt, including all the executives of the association have been blocked from using the services.

According to Mr Williams who spoke to Skyy News, an informant released the names of drivers including all the executives who participated in the strike on Monday, March 21st, to some officials of Bolt which led to such actions being taken.

However, the sit-down strike according to the association was to protest the unfair treatment being meted out to them by their partners.

The drivers say they have been enduring low fares, poor security and payment of high commissions for some time now and it is about time they did something about it.

A statement by Bolt Country Manager reads, “Bolt is aware of an article that was published which details that Bolt has blocked 100 drivers without any valid reasons after they had decided to protest in light of their concerns about operating on the Bolt platform. 

We categorically state that this is false and request this article be amended to reflect the true nature of events in relation to the drivers who were blocked.

As per the operating terms and conditions for drivers which is found here, drivers can only be blocked if their behaviour is in contravention of the terms and conditions. Drawing you to Point 13 on the link, listing the various circumstances for drivers to be blocked. Bolt will never block drivers for practising their constitutional right to protest. However, Bolt will not tolerate drivers who intimidate non-protesting drivers, threaten other drivers with physical harm, and/or inflict physical harm on other drivers or their property.
Bolt has not, would not and does not intend to block drivers based in Sekondi-Takoradi or any other city where we operate as a result of them advocating for various issues.
We continue to work on new features to improve driver earnings and safety on the platform and we will share more information about them when they are ready to be rolled out.