This is why you must support SHAXI

A social media user, Abass Dawud, has raised concerns over an alleged incident involving a Yango delivery rider, warning the public to be cautious when using the service for valuable items.

In a Facebook post sighted by MyNewsGh, Abass claimed he requested a delivery through Yango, but the rider allegedly went to pick up the item and failed to return. According to him, efforts to resolve the issue with the company did not yield results.

“Be careful when dealing with Yango delivery. I requested for one, he has gone for the stuff and he has disappeared,” he wrote. “Make sure you don’t take any chance with anything you cannot afford to lose. The agency will not do anything for you if anything happens to your stuff.”

Abass added that Yango Ghana advised him to report the matter to the Ghana Police Service. He also shared an image of the alleged rider and appealed to the public for help, promising a reward to anyone who could assist in locating him.

Following the post, musician Shatta Wale reacted to the situation and used the opportunity to promote his ride-hailing service, SHAXI. He criticised foreign-owned delivery platforms and questioned their accountability to customers in Ghana.

“This is the reason why you all must support #SHAXI,” Shatta Wale said. “With #SHAXI you can hold me, Shatta Wale, the CEO, responsible if you don’t get any response from our customer service agents.”

He further stated, “This driver can get away free because the owners of the company don’t live here and they don’t care about you but only your cash. I hope Patrick returns your items.”

Shatta Wale also called on the public to help circulate the message so it could reach security agencies. “Guys, let’s help spread this message for our brother and let it get to higher security authorities too since Abass has his picture too. Ghana make hard for us all, chale,” he added.